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Firefly 2.5 FAQs

  • Overview
  • Transportation & Storage
  • The top speed of the Firefly 2.5 is 12 MPH / 19 KPH.

    The Firefly 2.5 has a battery range of ~15 miles / 24 kilometers on one charge. Range varies depending on factors such as user weight, terrain and temperature.

    Purchase a spare battery to increase your range.

    Rio Mobility Wheelchair Attachments fit on most wheelchairs.

    Check out the wheelchair fit guide here.

    Depending on local laws, the Firefly 2.5 may be used on public sidewalks. It can be used on private property.

    The Firefly 2.5 cannot be used on public roads. Depending on local laws, it may be used in the bike lane.

    The Firefly 2.5 takes ~3 hours to charge if the battery is fully discharged.

    The maximum permissible charging voltage is 36V; the maximum charging output is 2A.

    Important: It is highly advised to never charge the battery overnight or leave it unattended while charging. Remain near your charging battery.

    Yes. The type of hills that you can climb with the Firefly 2.5 depends on many factors such as user weight, terrain, hill steepness, temperature, and battery charge level.

    The Firefly 2.5 is considered a recreational device; however, some insurance plans may reimburse for recreational wheelchair attachments. Check with your provider for details.

    If you are a veteran, the Veterans Affairs may be able to cover your wheelchair attachment. Contact us for more details.

    Battery life depends on many factors such as user weight, terrain, temperature, and battery charge level.

    Important: It is highly advised to never charge the battery overnight or leave it unattended while charging. Remain near your charging battery.

    During normal usage: Lithium batteries have no memory effect so you may charge the battery as often as you wish. However, about every 10-15 charges use the battery until it is drained and then fully charge it.

    Long-term storage: Use the battery to about 65% or 3 bars on either capacity indicator (battery LED or handlebar LCD). Then charge every 1.5 months for only about 30-45 minutes. DO NOT CHARGE UNTIL FULL UNLESS YOU PLAN TO USE THE BATTERY SOON. Never leave a battery fully charged or completely drained while in long-term storage.

    Store your battery in a cool dry place away from moisture, heat and sunlight. Avoid leaving the battery in an excessively hot or cold automobile.

    Do not leave the battery plugged into the charger for extended periods of time after the charger light has become green.

    Never charge your battery or store it near a bathroom, sink/drain, microwave, heater, fireplace, or air conditioner.

    Only use the supplied charger and charger cord from Rio Mobility. Never use a third-party charger or charger cord. If the charge head or battery charge port is loose or damaged, contact us immediately before use.

    The maximum permissible charging voltage is 36V; the maximum charging output is 2A.

    The battery life of the Firefly 2.5 is a theoretical maximum of 6 years and is always influenced by the situation in which it is used. Follow these guidelines to maximize the lifetime of your battery.

    Please contact us if you have any questions.

    The Firefly 2.5 is water-resistant, not waterproof. A light drizzle is not detrimental but it is recommended to cover the battery and controller with a plastic bag if you're caught in a heavy rain.

  • Yes. The size of the Firefly 2.5 is 35 x 13 x 12" / 89 x 33 x 31 cm. It easily fits in many different cars and different configurations.

    Keep the Firefly 2.5 in its complete form for quick attachment when you have more storage or break it down with the Quick Release Docking Frame when you need the most amount of storage.

    If you are an independent wheelchair user, it is best to place the Firefly 2.5 in a location easily accessible once you've transferred on to your wheelchair, such as the trunk or edge of the truck bed.

    If you have any questions, please contact us.

    The Firefly 2.5 is able to be loaded into a car by lifting it from the handlebar and frame. No ramps necessary, and if you do use ramps, do not load with it attached to your wheelchair and ride it up. You can seriously injure yourself.

    Depending on your load situation, ensure that the Firefly 2.5 does not roll around by strapping it down with bungee cords.

    Keep the Firefly 2.5 in its complete form for quick attachment when you have more storage or break it down with the Quick Release Docking Frame when you need the most amount of storage.

    If you are an independent wheelchair user, it is best to place the Firefly 2.5 in a location easily accessible once you've transferred on to your wheelchair, such as the trunk or edge of the truck bed.

    If you have any questions, please contact us.

    The Firefly 2.5 has the following dimensions:

    Length: 35 in / 89 cm
    Width: 13 in / 33 cm
    Height: 12 in / 31 cm
    Maximum Occupancy Weight including Wheelchair: 280 lbs / 130 kgs Attachment Frame Weight: 5.8 lbs / 2.6 kgs
    Drive Unit Weight: 14.3 lbs / 6.5 kgs

    The battery of the Firefly 2.5 has the following dimensions:

    Width: 3 in / 76.2 mm
    Depth: 3.5 in / 88.9 mm
    Height: 11 in / 279.4 mm
    Battery Weight: 4 lbs / 1.81 kgs

    Total Unit Weight: 24.1 lbs / 10.91 kgs

    Ideally, store the Firefly 2.5 at room temperature, indoors, dry and protected from dust with a cover

    Store your battery in a cool dry place away from moisture, heat and sunlight. Avoid leaving the battery in an excessively hot or cold automobile.

    Never charge your battery or store it near a bathroom, sink/drain, microwave, heater, fireplace, or air conditioner.

    For long-term storage, use the battery to about 65% or 3 bars on either capacity indicator (battery LED or handlebar LCD). Then charge every 1.5 months for only about 30-45 minutes. DO NOT CHARGE UNTIL FULL UNLESS YOU PLAN TO USE THE BATTERY SOON. Never leave a battery fully charged or completely drained while in long-term storage.

    The Firefly 2.5 is delivered in a cardboard box, fully assembled. All you need to do is unbox and complete the installation process.

    We recommend that you have your Firefly 2.5 serviced annually by an authorized Rio Mobility partner, such as Amplife®.

    For your safety, some elements of the attachment should be checked regularly. Please also check the instructions for regular checks by the user in the operating manual supplied.

    Yes. For safe air travel, we provide you with other important documents to present to the airline and airport security. Upon purchase of the Firefly 2.5, you will receive these documents.

    If you have any questions on how to fly with your attachment, please contact us.

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