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Notice: Our legal policies have been updated (effective August 26th, 2026). By continuing to browse, shop, signing in, or signing up, you agree to these terms [CLICK TO REVIEW]
Policy Update: Effective Aug 26th, 2026. Continued browsing, shopping, signing up / in means you agree [CLICK TO REVIEW]

Terms of service

Last Updated: July 15th, 2026

This website is owned and operated by AMPLIFE LLC, a California limited liability company. Throughout these Terms of Service, "Amplife," "Amplife®," "we," "us," and "our" mean AMPLIFE LLC. These Terms of Service govern amplife.co and its subdomains, including account.amplife.co and love.amplife.co (together, the "Site"). Amplife® offers the Site, including all information, tools, and services available from the Site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

You agree to these Terms of Service when you create an account or complete a purchase. Our cart page states: "By checking out, you agree to our Terms of Service (including Section 27, Disputes), Shipping Policy, and Refund Policy." The Refund Policy link on the cart page opens the document titled Return Policy. By checking out, or by creating an account, you accept these Terms of Service and the policies they reference, including Section 27 (Disputes; Arbitration and Class Waiver), our Return Policy, our Shipping Policy, and our Privacy Policy. If you browse or use the Site without purchasing or creating an account, these Terms of Service still govern your use of the Site; if you do not agree to them, please do not use the Site.

These Terms of Service apply to all users of the Site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content. Please read them carefully before accessing or using the Site. Any new features or tools which are added to the current store shall also be subject to these Terms of Service. We update these Terms of Service as described in Section 35 (Changes to These Terms of Service). If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

SECTION 1 - ONLINE STORE TERMS

You must be at least 18 years old, or the age of majority in your jurisdiction, to make a purchase or create an account. Our Site welcomes everyone, and minors may shop through a parent or guardian. The Service is not directed to children under 16.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. We use Secure Sockets Layer (SSL) encryption to protect information you transmit to us, including payment and account information. While we take commercially reasonable measures to protect your data in transit and at rest, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We make reasonable efforts to keep product descriptions, pricing, and listing details on our Site accurate and current, but we do not warrant that they are error-free. Section 15 governs errors, inaccuracies, omissions, and corrections. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

We may also publish informational or editorial content on this site, such as guides, articles, awareness resources, and community content, for general reference purposes. Such informational content is provided as-is and should not be relied upon as the sole basis for making medical, financial, or other significant decisions. Any reliance on informational or editorial content is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We have no obligation to update informational or editorial content on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change. We will make reasonable efforts to display current pricing on our site. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof). We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES; OUR MARKETPLACE

Certain products, services, or events may be available exclusively online through the website. These products, services, or events may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any listings or services that we offer. All descriptions of products, services, or events, or their pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any listing at any time. Any offer for any listing or service made on this site is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Who sells what on Amplife®. Vendors are the sellers of record for their listings; Amplife® provides the marketplace, checkout, and the customer remedies expressly stated in our Return and Shipping Policies. Amplife® is the seller of record for listings it offers directly, including its own brands and listings Amplife® sources under authorized dealer or distribution agreements, which may be fulfilled by the authorizing distributor as shown on the listing. Vendors on the Amplife® platform are independent third-party sellers, not employees, agents, or representatives of AMPLIFE LLC. For issues related to a specific vendor's products, fulfillment, or service, you can contact the vendor or contact us at hello@amplife.co and we will help route your issue. Amplife® is not responsible for the acts or omissions of independent vendors except as expressly stated in these Terms, our Return Policy, or our Shipping Policy.

Vendor compliance responsibilities. For vendor listings, the vendor of record is responsible for regulatory compliance for its products, including prescription verification for prescription-only devices, required safety warnings (including California Proposition 65 notices), and manufacturer warranty service. Products requiring a prescription may be purchased only by customers holding a valid prescription.

SECTION 6 - NO MEDICAL ADVICE

Amplife® is a platform, not a healthcare provider, and we do not provide medical advice. Products, services, and informational or editorial content offered or made available through the site, including guides, articles, and awareness resources, are for general informational and commercial purposes and are not a substitute for professional medical, clinical, or therapeutic advice, diagnosis, or treatment. Always consult a qualified healthcare professional before making decisions about a medical condition, a treatment, or a product, including before using any product in a way that could affect your health. Any HSA or FSA eligibility information is provided as described in Section 14 and is not medical advice. Your reliance on any product or content is at your own risk.

SECTION 7 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Return Policy.

SECTION 8 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 9 - THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 10 - COMMUNITY

Guidelines for keeping the Amplife® Community helpful, relevant, meaningful, and appropriate.

The community is a place to share your thoughts and experiences (positive and negative) with other customers. The following guidelines explain what's allowed and not allowed. By using community features, you agree to our Terms of Service. You also agree to follow these guidelines, which we update from time to time.

Community features include:

  • Reviews (including star ratings)

  • Questions and answers

  • Lists and registries

  • Abuse reports

What the guidelines apply to

  • Actions you take, including:

  • Sharing text, photos, videos, or links

  • Marking a review as "helpful"

  • Interactions with other community members and Amplife®

The guidelines don't apply to the content of the products or services themselves that are sold on Amplife®.

How we moderate reviews

Our review guidelines are applied without regard to whether a review is positive or negative. We do not suppress, remove, feature, or reorder reviews based on their star rating or sentiment, and the category rules below apply to all reviews equally, regardless of rating. A review that violates these guidelines is treated the same way whether it is five stars or one star.

Verified Buyer and vendor testimonials

A "Verified Buyer" mark next to a review means the reviewer completed a purchase of the reviewed item on amplife.co. Testimonials or reviews provided to us by a vendor are labeled "Provided by [vendor name]" and are excluded from star ratings and review counts.

Who can participate

If you have an Amplife® account, you can:

  • Create and update wish lists

To do any of the following, you need to have spent at least $10 on amplife.co, using any valid payment method, in the past 12 months:

  • Create reviews (including star ratings)

  • Answer customer questions

What's not allowed

Seller, order, or shipping feedback

We don't allow reviews or questions and answers that focus on:

  • Sellers and the customer service they provide

  • Ordering issues and returns

  • Shipping packaging

  • Product condition and damage

  • Shipping cost and speed

Why not? Community content is meant to help customers learn about the product itself, not someone's individual experience ordering it. This rule is about where feedback belongs, not whether it is positive or negative, and it is applied the same way to praise and to complaints. We definitely want your feedback about sellers, shipping, and delivery, good or bad; send it to hello@amplife.co so we can act on it.

Comments about pricing or availability

It's OK to comment on price if it's related to the product's value. For example, "For only $29, this accessory is really great."

Pricing comments related to someone's individual experience aren't allowed. For example, "Found this here for $5 less than at my local store." These comments aren't allowed because they aren't relevant for all customers.

Some comments about availability are OK. For example, "I wish this also came in a smaller size." However, we don't allow comments about availability at a specific store. The purpose of the community is to share product-specific feedback that will be relevant to all other customers.

Content written in different languages

You may submit community content in the language you're most comfortable with. We display your original submission and may also display an automated translation so more customers can benefit from it. Translations may not be perfect.

Synthetic media

Content uploaded to the Site must not include AI-generated depictions of real, identifiable people without that person's consent. Go to Section 11 below for details.

Repetitive text, spam, or pictures created with symbols

We don't allow contributions with distracting content and spam. This includes:

  • Repetitive text

  • Nonsense and gibberish

  • Content that's just punctuation and symbols

  • ASCII art (pictures created using symbols and letters)

Private Information

Don't post content that invades others' privacy or shares your own personal information, including:

  • Phone number

  • Email address

  • Mailing address

  • License plate

  • Order number

Profanity or harassment

It's OK to question others' beliefs and expertise, but be respectful. We don't allow:

  • Profanity, obscenities, or name-calling

  • Harassment or threats

  • Attacks on people you disagree with

  • Libel, defamation, or inflammatory content

  • Drowning out others' opinions. Don't post from multiple accounts or coordinate with others.

Hate Speech

It's not allowed to express hatred for people based on characteristics like:

  • Race

  • Ethnicity

  • Nationality

  • Gender

  • Gender identity

  • Sexual orientation

  • Religion

  • Age

  • Disability

It's also not allowed to promote organizations that use such hate speech.

Sexual content

It's OK to discuss sex and sensuality products sold on Amplife®. That said, we still don't allow profanity or obscene language. We also don't allow content with nudity or sexually explicit images or descriptions.

External links

We allow links to other products on Amplife®, but not to external sites. Don't post links to phishing or other malware sites. We don't allow URLs with referrer tags or affiliate codes.

Ads or promotional content

Don't post content if its main purpose is to promote a company, website, or special offer.

Conflicts of interest

It's not allowed to create, edit, or post content about your own products or services. The same goes for products or services offered by:

  • Friends

  • Relatives

  • Employers

  • Business associates

  • Competitors

Have a financial or close personal connection to a brand, seller, or vendor?

  • It's OK to post content other than reviews and questions and answers, but you need to clearly disclose your connection. However, brands or businesses can't participate in the community in ways that divert Amplife® customers to non-Amplife® websites, applications, services, or channels, except where a vendor's separate written agreement with Amplife® expressly permits off-platform transactions. This includes ads, special offers, and "calls to action" used to conduct marketing or sales transactions outside what that written agreement permits. If you post content about your own products or services through your official brand or vendor account, additional labeling isn't necessary.

Solicitations

If you ask others to post content about your products, keep it neutral. For example, don't try to influence them into leaving a positive rating or review, and never condition anything of value on the sentiment of the content.

Don't offer, request, or accept compensation for creating, editing, or posting content. Compensation includes free and discounted products, refunds, and reimbursements. Don't try to manipulate the Verified Buyer mark by offering reviewers special pricing or reimbursements.

Plagiarism, infringement, or impersonation

Only post your own content or content you have permission to use on Amplife®. This includes text, images, and videos. You're not allowed to:

  • Post content that infringes on others' intellectual property (including copyrights, trademarks, patents, trade secrets) or other proprietary rights

  • Interact with community members in ways that infringe on others' intellectual property or proprietary rights

  • Impersonate someone or an organization

Illegal activities

Don't post content that encourages illegal activity such as:

  • Violence

  • Illegal drug use

  • Underage drinking

  • Child or animal abuse

  • Fraud

We don't allow content that advocates or threatens physical or financial harm to yourself or others. This includes terrorism. Jokes or sarcastic comments about causing harm aren't allowed.

It's also not allowed to offer fraudulent goods, services, promotions, or schemes (make money fast, pyramid).

It's not allowed to encourage the dangerous misuse of a product.

Consequences for violations:

Violations of our guidelines make the community less trustworthy, safe, and useful. If someone violates the guidelines, we may:

  • Remove their content

  • Limit their ability to use community features

  • Remove related products

  • Suspend or terminate their account

If we find unusual reviewing behavior, we might limit the ability to submit reviews. If we reject or remove someone's review for violating these guidelines, we won't accept any more reviews from them for the same product. These enforcement steps are applied without regard to whether the content is positive or negative.

If someone's conduct may violate state or federal laws, including the Federal Trade Commission Act, we may report the conduct to law enforcement or regulators and pursue available civil remedies.

How to report violations:

Email hello@amplife.co and tell us where the content is and why you think it's a violation.

If someone offers you compensation to create, edit, or post content that violates our guidelines, forward the offer to hello@amplife.co.

Please include:

  • Contact information

  • Product detail page

  • Screenshot of the compensation offer

After we receive your report, we'll investigate and take appropriate action.

SECTION 11 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us in connection with operating, promoting, and improving the platform and its services. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

You understand that by posting information or content on the Site or otherwise providing content, materials or information to us or in connection with the Services (collectively, "User Submissions"), you grant us a non-exclusive, worldwide, royalty free, perpetual, irrevocable, sublicensable and transferable right to use, reformat, modify, create derivative works of, excerpt, or translate such User Submissions (including all related intellectual property and proprietary rights) in connection with operating, promoting, and improving the Services, the Site, and our business, including without limitation for promoting and redistributing part or all of the Services in any media formats and through any media channels. For clarity, the foregoing license grant to us does not affect your ownership of or right to grant additional licenses to the material in your User Submissions, unless otherwise agreed in writing.

You also grant each user of the Services a non-exclusive license to access your User Submissions through the Services, and to view, use, reproduce, distribute, display and perform such User Submissions as permitted through the functionality of the Services and under this Agreement.

Where you have provided us with your express consent, we may use your name, image, likeness, or other identifying information in connection with promoting the platform and its community. You may withdraw such consent at any time by contacting us at hello@amplife.co. We will honor withdrawal of consent for future uses and will make reasonable efforts to remove existing uses within a reasonable time. To the extent a User Submission contains the name, image, likeness, or voice of an identifiable individual, our use of that User Submission is subject to the consent and withdrawal terms of this paragraph, notwithstanding the license granted above.

No synthetic or AI-generated likenesses. We will not use any User Submission, or any person's name, image, likeness, or voice, to create synthetic or artificial-intelligence-generated depictions of any identifiable individual. This restriction is absolute.

Your duty regarding synthetic media. Content you upload to the Site must not include AI-generated depictions of real, identifiable people without that person's consent. We may remove such content in our discretion.

If you are not the owner of, or are not fully authorized to grant all necessary rights in, all of the elements of the User Submissions you intend to upload or transmit to or through the Services, then you must not upload the User Submissions to or through the Services. We reserve the right to ask for confirmation from you in writing of all authorizations, licenses, permissions, and consents obtained by you (if any) with respect to any third-party materials embodied in User Submissions. If you fail to provide us with such confirmation upon request, we reserve the right to remove or deny access to any or all of your User Submissions and to suspend or terminate your account with us. We will have no liability to you for any actions taken by us pursuant to this Section.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

You agree that you won't post User Submissions that violate our terms.

SECTION 12 - COPYRIGHT COMPLAINTS AND DMCA NOTICES

Amplife® respects the intellectual property of others and expects its users and vendors to do the same. In accordance with the Digital Millennium Copyright Act (DMCA), we will respond to notices of alleged copyright infringement relating to material posted on or made available through our site, including vendor listings and user or community content, and we will remove or disable access to material we determine, in our discretion, to be infringing.

Notifying us of infringement. If you believe that content on amplife.co infringes your copyright, please send a written notice to our Designated Copyright Agent that includes all of the following: (1) a physical or electronic signature of the person authorized to act on behalf of the copyright owner; (2) identification of the copyrighted work claimed to have been infringed; (3) identification of the material claimed to be infringing and information reasonably sufficient to let us locate it, such as the URL or listing; (4) your name, mailing address, telephone number, and email address; (5) a statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law; and (6) a statement, made under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorized to act on the owner's behalf.

Designated Copyright Agent:

Chief Operating Officer (Copyright Agent)
AMPLIFE LLC
P.O. Box 4041, Antioch, CA 94531
Phone: 925-482-7648
dmca@amplife.co

Counter-notification. If your content was removed or disabled and you believe that was a mistake or misidentification, you may send our Designated Copyright Agent a written counter-notification that includes: (1) your physical or electronic signature; (2) identification of the material that was removed and the location where it appeared before removal; (3) a statement, made under penalty of perjury, that you have a good-faith belief the material was removed as a result of mistake or misidentification; and (4) your name, mailing address, and telephone number, a statement that you consent to the jurisdiction of the federal court for your district (or, if outside the United States, for any district in which Amplife® may be found), and that you will accept service of process from the person who filed the original notice or their agent. We may restore the removed material within the timeframe the DMCA allows unless we receive notice that the complaining party has filed a court action.

Repeat infringers. In appropriate circumstances and in our discretion, we will disable or terminate the accounts of users or vendors who are repeat infringers.

SECTION 13 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. Our Consumer Health Data Privacy Notice, linked in the footer of every page, explains the additional protections we apply to health-related information, including disability and accessibility preferences you choose to share and HSA/FSA payment information.

SECTION 14 - HSA/FSA PURCHASES

Amplife® accepts Health Savings Account (HSA) and Flexible Spending Account (FSA) payment methods at checkout through Gale (Gale Payments, Inc.), a third-party HSA/FSA payment provider. HSA/FSA payment is available only for orders with a U.S. billing address using a U.S.-issued HSA or FSA card.

Eligibility flags shown on listings and at checkout follow the industry-standard SIGIS Eligible Products List and applicable IRS rules. Gale validates eligibility signals and processes the HSA/FSA payment, including facilitating a Letter of Medical Necessity through licensed telehealth partners where one is required. Final eligibility and reimbursement decisions always rest with your health plan; neither Amplife® nor Gale makes the final eligibility determination, and Amplife® does not guarantee that your plan will approve or reimburse any purchase.

By using an HSA or FSA payment method, you represent that you are using those funds only for purchases that qualify as eligible medical expenses under applicable IRS guidelines and your plan's terms. It is your responsibility to verify with your HSA or FSA administrator whether a specific product or service is eligible before completing your purchase. Amplife® is not responsible for any HSA or FSA transaction denied by your plan administrator after purchase, and a denied transaction is not grounds for a refund beyond our standard Return Policy. Your use of the HSA/FSA payment method is also subject to Gale's own terms and privacy policy. Our Privacy Policy and Consumer Health Data Privacy Notice describe how information involved in HSA/FSA payments is handled.

SECTION 15 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify informational or editorial content in the Service or on any related website, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 16 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 17 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, with reasonable notice where practicable. You expressly agree that your use of, or inability to use, the service is at your sole risk.

EXCEPT AS EXPRESSLY STATED BY US IN THESE TERMS, OUR RETURN POLICY, OR OUR SHIPPING POLICY, THE SERVICE AND ALL PRODUCTS AND SERVICES DELIVERED TO YOU THROUGH THE SERVICE ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT.

SOME STATES DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. NOTHING IN THESE TERMS LIMITS ANY NON-WAIVABLE RIGHT YOU HAVE UNDER THE SONG-BEVERLY CONSUMER WARRANTY ACT, THE MAGNUSON-MOSS WARRANTY ACT, OR OTHER APPLICABLE CONSUMER LAW, OR ANY REMEDY EXPRESSLY PROVIDED IN OUR RETURN POLICY. IF THIS SECTION CONFLICTS WITH OUR RETURN POLICY, THE RETURN POLICY CONTROLS.

In no case shall Amplife®, our directors, officers, employees, affiliates, agents, contractors, interns, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. For clarity, independent vendors selling through the marketplace are not covered by this Section; vendors are responsible for their own products as described in Section 5. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

In no event will our aggregate liability to you for any and all claims arising out of or related to your use of the Service exceed the greater of (a) the total amounts you paid to us for purchases on the Service in the twelve (12) months preceding the event giving rise to the claim, or (b) five hundred dollars ($500). This cap applies to the fullest extent permitted by applicable law. This cap and the limitations above do not apply to claims under statutes that prohibit capping or limiting liability, including the Consumers Legal Remedies Act and the Song-Beverly Consumer Warranty Act, or to statutory damages or penalties that cannot lawfully be capped.

Nothing in these Terms of Service excludes or limits our liability where it would be unlawful to do so. This includes any liability for death or personal injury caused by our negligence, and any liability for fraud or fraudulent misrepresentation. The disclaimers, exclusions, and the cap set out in this Section do not apply to those claims.

SECTION 18 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless Amplife® and our affiliates, officers, directors, employees, agents, and service providers from any third-party claim or demand, including reasonable attorneys' fees, to the extent arising out of (a) your User Submissions, (b) your violation of any law, or (c) your infringement of the rights of a third party. This obligation does not apply to the extent a claim arises from our own negligence or willful misconduct.

SECTION 19 - ELECTRONIC COMMUNICATIONS

When you use the site, create an account, make a purchase, or send communications to us, you consent to receive communications from us electronically, including by email and by notices posted on the site. You agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing. You may withdraw your consent to receive non-transactional electronic communications at any time using the unsubscribe mechanism we provide, but transactional and account-related communications are a necessary part of your use of the Service.

SECTION 20 - FORCE MAJEURE

We will not be liable for any delay or failure to perform resulting from causes beyond our reasonable control, including acts of God, natural disasters, pandemic, war, terrorism, government action, labor disputes, carrier or supplier failures, payment-processor or platform outages, or widespread internet or infrastructure failure.

SECTION 21 - ASSIGNMENT

You may not assign or transfer these Terms of Service, or any rights or obligations under them, without our prior written consent, and any attempted assignment in violation of this Section is void. We may assign or transfer these Terms of Service, in whole or in part, without restriction and without notice, including to an affiliate or in connection with a merger, acquisition, reorganization, financing, or sale of assets. These Terms of Service bind and benefit the parties and their permitted successors and assigns.

SECTION 22 - TIME TO BRING CLAIMS

To the extent permitted by applicable law, any claim or cause of action arising out of or related to your use of the Service or these Terms of Service must be filed within one (1) year after the claim or cause of action arose, or it is permanently barred. This limitation does not apply where it is prohibited by law, including to claims under statutes whose limitations periods may not be contractually shortened, such as the Consumers Legal Remedies Act and the Song-Beverly Consumer Warranty Act.

SECTION 23 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 24 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 25 - ENTIRE AGREEMENT; ORDER OF PRECEDENCE

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

If these Terms of Service conflict with the Return Policy, Shipping Policy, or Privacy Policy, the policy that grants you the more specific right for that subject controls as to that subject; otherwise these Terms of Service control. For participants in the Amplife® Love program, the Amplife® Love Participation Agreement controls for disputes arising from Program participation, and these Terms of Service control for storefront purchases.

SECTION 26 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of California, United States. If you are a consumer in the European Union or the United Kingdom, this choice of law does not deprive you of the protection of mandatory provisions of the law of your country of residence.

SECTION 27 - DISPUTES; ARBITRATION AND CLASS WAIVER

Please read this Section carefully. It affects your legal rights, including your right to file a lawsuit in court, and it includes a 30-day right to opt out.

Agreement to arbitrate. Any dispute relating in any way to your use of the Service, your purchases, or these Terms of Service will be resolved by binding arbitration, rather than in court, except that (a) either party may assert claims in small claims court if the claims qualify, and (b) either party may bring suit in court to enjoin infringement or other misuse of intellectual property rights. The Federal Arbitration Act, federal arbitration law, and the laws of the State of California, without regard to principles of conflict of laws, will govern these Terms of Service and any dispute of any sort that might arise between you and us.

There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award on an individual basis the same damages and relief as a court (including injunctive and declaratory relief or statutory damages), and must follow the terms of these Terms of Service as a court would.

Informal resolution first. Before either of us starts an arbitration, the party with the dispute must send the other a written Notice of Dispute describing the dispute and the resolution requested. Send your notice by email to hello@amplife.co with the subject line "Legal Notice" or by mail to P.O. Box 4041, Antioch, CA 94531, Attn: Legal. We will send any notice to the email address associated with your account or order. For 60 days after a Notice of Dispute is received, you and we will try in good faith to resolve the dispute informally, and neither of us may start an arbitration during that period. Any applicable statute of limitations is paused during this 60-day period.

Starting arbitration. If the dispute is not resolved informally, to begin an arbitration proceeding you must send a letter requesting arbitration and describing your claim to our registered agent, California Registered Agent Inc., 1401 21st Street STE R, Sacramento, CA 95811. The arbitration will be conducted by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect. The AAA's rules are available at www.adr.org or by calling 1-800-778-7879.

Fees. For claims seeking $10,000 or less, we will pay all AAA filing, administration, and arbitrator fees beyond the consumer filing fee under the AAA Consumer Arbitration Rules, unless the arbitrator finds the claim frivolous. We will not seek attorneys' fees and costs in arbitration unless the arbitrator determines the claims are frivolous.

Format. You may choose to have the arbitration conducted by telephone, by videoconference, based on written submissions, or in person in the county where you live or at another mutually agreed location.

Your right to opt out. You may opt out of this arbitration agreement and the class waiver below within 30 days after you first agree to these Terms of Service, or within 30 days after we notify you of a material change to this Section, by emailing hello@amplife.co with the subject line "Arbitration Opt-Out" or by mail to P.O. Box 4041, Antioch, CA 94531, Attn: Legal. Include your name, mailing address, the email address associated with your account or order, and a statement that you opt out of this arbitration agreement. Opting out does not affect any other part of these Terms of Service, and we will never treat you differently for opting out.

Class waiver. We each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. If the class waiver is found unenforceable as to a particular claim, that claim, and only that claim, shall proceed in court, and shall not proceed as a class or consolidated arbitration.

Public injunctive relief. Nothing in this Section waives any non-waivable right to seek public injunctive relief. If a claim for public injunctive relief cannot be arbitrated on an individual basis, that claim shall be stayed and decided by a court after arbitration of all arbitrable claims, and the remainder of this Section remains fully enforceable.

Coordinated filings. If 25 or more arbitration demands of a similar nature are filed against us by or with the assistance of the same or coordinated counsel or organizations, the demands will be administered in batches of 50 (or the number remaining, if fewer than 50) under the AAA's Mass Arbitration Supplementary Rules, with one batch proceeding at a time; all other demands will be held in abeyance, and any applicable statute of limitations is paused for demands held in abeyance until their batch begins.

Consumers outside the United States. This arbitration agreement does not apply to consumers in jurisdictions where pre-dispute arbitration agreements are unenforceable against consumers, including consumers in the European Union and the United Kingdom, who may bring disputes in their local courts under their local law.

Which agreement applies. If you are both a customer and a participant in the Amplife® Love program, the Amplife® Love Participation Agreement governs disputes arising from Program participation, and these Terms of Service govern disputes arising from storefront purchases.

If any part of this Section other than the class waiver is found unenforceable, the remainder of this Section remains in effect.

SECTION 28 - ACCESSIBILITY

Amplife® is committed to making our website and services accessible to the disabled community. We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA and to continually improve accessibility. If you experience difficulty accessing any part of our website or services, contact us at hello@amplife.co or by phone or SMS at 925-482-7648 and describe the barrier you encountered. We will provide the information or transaction you need through an alternative accessible method and work to address the barrier.

SECTION 29 - AMPLIFE® LOVE AND DONATIONS

Purchases of eligible listings may generate a donation funded by Amplife® and, where applicable, participating vendors. The donation is not funded by you. It is remitted to the Amplife® Foundation, a 501(c)(3) nonprofit organization, which distributes it to the Cause you select. Your purchase price is not increased, and no portion of your payment is a charitable contribution by you; you are not entitled to a tax deduction for it. Donation rate and program disclosures also appear in the site header, on eligible listing's badges, and in our Amplife® Love program FAQ. The Amplife® Foundation is an intended third-party beneficiary of this Section and of Sections 17 and 18 of these Terms; it is not a party to these Terms.

SECTION 30 - ACCOUNTS AND ACCOUNT SECURITY

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Provide accurate account information and keep it current. Notify us promptly at hello@amplife.co if you believe your account has been accessed without your authorization. We may suspend or limit an account where reasonably necessary to protect you, other users, or the Service.

SECTION 31 - SUBSCRIPTIONS AND AUTOMATIC RENEWAL

We do not currently offer consumer subscriptions or automatically renewing purchases on the Site. If we offer them in the future, we will, for each subscription: present the renewal terms (price, billing frequency, and cancellation method) clearly and conspicuously before you subscribe; obtain your affirmative consent to those terms; send you a confirmation that includes how to cancel; provide an online cancellation method at least as easy to use as the sign-up method; and send renewal reminders where required by law, including under California's Automatic Renewal Law.

SECTION 32 - EVENT TERMS

Some listings on the Site are tickets to in-person or virtual events. The organizer identified on the listing is responsible for organizing and delivering the event. Tickets are subject to the venue's rules and entry requirements. By attending or participating in an event, you voluntarily assume the risks inherent in that activity to the extent permitted by applicable law. Consider your own circumstances, including any medical guidance that applies to you, before participating in physical activities. Refunds, cancellations, and postponements are governed by the Services and Events section of our Return Policy.

SECTION 33 - CALIFORNIA CONSUMER NOTICE

Under California Civil Code Section 1789.3, California users of the Service are entitled to the following consumer rights notice: This Service is provided by AMPLIFE LLC, P.O. Box 4041, Antioch, CA 94531, telephone 925-482-7648, email hello@amplife.co. If you have a complaint regarding the Service, or wish to receive further information regarding use of the Service, you may contact us at the address above. You may also contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834, or by telephone at (800) 952-5210 or (916) 445-1254.

SECTION 34 - NOTICES

This Section explains which channel to use for legally effective notices. Notices are effective when received.

  • General legal notices to Amplife®: email hello@amplife.co with the subject line "Legal Notice", or mail to P.O. Box 4041, Antioch, CA 94531, Attn: Legal.

  • Copyright (DMCA) notices: to our Designated Copyright Agent as set out in Section 12 (Chief Operating Officer (Copyright Agent), AMPLIFE LLC, P.O. Box 4041, Antioch, CA 94531, phone 925-482-7648, dmca@amplife.co).

  • Arbitration demands and service of process: California Registered Agent Inc., 1401 21st Street STE R, Sacramento, CA 95811.

  • Notices from us to you: the email address associated with your account or order, or by prominent posting on the Site.

SECTION 35 - CHANGES TO THESE TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page. We may update these Terms of Service from time to time. For material changes, we will provide at least 30 days' notice before the change takes effect, by email to the address associated with your account or order or by prominent notice on the Site. Non-material changes may be made by posting the updated Terms. Your continued use of or access to our website or the Service after the effective date of a change constitutes acceptance of that change. If we materially change Section 27 (Disputes), you will have a new 30-day opt-out window as described in that Section. Prior versions are available in our version history.

SECTION 36 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at hello@amplife.co.